Recent Posts

Timing is Important

12/31/2021 (Permalink)

If you have water damage from frozen pipes, Contact SERVPRO of Mason City immediately. We will have our trained and experienced team members on-site quickly to evaluate the damages. 

In any water damage situation, timing is very important. The longer the water sits in your home or business, the more likely secondary damages can occur. SERVPRO of Mason City makes sure to follow all of the guidelines of the IICRC. 

It is critical to make sure plenty of pictures are taken of any water loss. This way if there are any problems, the job will be well documented. On any job, SERVPRO's main goal is to get the job done quickly and efficiently. 

If you have any questions about water damage restoration, contact us directly at any time. We have team members standing by, 24/7.

Advanced Moisture Detection Tools

12/23/2021 (Permalink)

In all cases of water damage, taking immediate action helps a great deal. Issues like mold and bad odor that happen within 24-48 hours after, can be prevented by extracting the water from affected areas or taking other preventive actions. At SERVPRO, we have highly trained techs on standby 24 hours a day. Our trucks have all the necessary supplies including water extractors with different capacities to remove standing water within the first few hours.

After a water loss, there is the damage that you can see, and what you might not see. From casual observation, you can tell that there is standing water on a wooden floor. However, you might not tell how deep the moisture penetrates the wood. By using advanced moisture detection tools such as moisture sensors, our SERVPRO technicians probe the affected material to establish the extent to which the moisture spreads. Moisture meters also help us establish the effectiveness of drying efforts.

Call SERVPRO of Mason City  (641) 424-3382 any time.

Want to Make Sure Your Home is Safe for Your Loved Ones? Don’t Neglect Your Dryer Vents!

12/13/2021 (Permalink)

Laundry. Like it or not, it’s one of those things that’s part of our daily lives. Some people don’t like doing laundry one bit. Others find it therapeutic.

If there was a laundry 101 class, the most basic thing taught would be to clean the lint trap every. single. time. you use the dryer. But simply cleaning the lint trap isn’t enough to prevent fires and keep your dryer working efficiently.

The dryer vent (which includes the tube that runs from your dryer to the outside of your home) helps remove hot air and moisture, and even though the dryer itself has a lint trap, dust and debris still make it into the vent over time and can get trapped there – especially if your vent has a screen or cap meant to keep small animals, insects, and/or birds out of the vent. 

Debris and highly flammable lint can build up in your dryer vent, reducing airflow and backing up exhaust gases. Couple that with the hot temperature of the dryer itself, and it makes for a very dangerous situation. 

According to the National Fire Protection Agency (NFPA), fire departments respond to an average of 15,970 home structural fires EACH YEAR that involve clothes dryers or washing machines, with 92% being attributed to dryers. 27% of those dryer fires were caused by dust and lint in the lint trap or dryer vent. 

Those are disturbing statistics for an easily preventable problem! 

Worse yet, fires aren’t the only risk. There is also a chance that gases and carbon monoxide that should be released outside of the home through the dryer vent could be get backed up into your home through a clogged vent, causing a dangerous air quality risk for you and your family.  

Following are several signs that your dryer vent probably needs to be cleaned: 

  • Clothes take longer to dry than usual
  • The dryer is hot to the touch after a cycle
  • Your laundry room is hot after a cycle
  • The dryer emits a burning smell
  • There’s inconsistent airflow from the exhaust vent
  • Excess lint appears in the lint trap after each cycle
  • You find debris in your yard outside of the dryer vent or can see it trapped in the vent itself

While safety is priority number one, there are other benefits to having your dryer vents professionally cleaned:

  • Shorter Drying Times: Do you feel like your clothes take forever to dry? This may be an indication that it's time to get your dryer vent cleaned. An abundance of lint in the vent creates a barrier that warm air has to fight through, so it can do its job. By clearing the vents of debris, you are clearing the way for the heat to come through quickly and efficiently. 
  • Lower Energy Bills: Getting your dryer vent cleaned is one simple way to save money. By keeping the system clean, drying times are shortened, which in return uses less energy. Less energy means lower energy bills and more money in your pocket!
  • Fewer Repairs: We all want our appliances to work as efficiently as possible. When any appliance is being overworked, there’s considerable added wear and tear on the appliance. By keeping dryer vents clean, you can avoid costly repairs or the need to buy a brand new dryer.

With regular use, you should have your dryer vent professionally cleaned at least once a year to prevent lint build-up and ensure your dryer is running efficiently. In addition to having your dryer vent cleaned by a professional, you can take proactive steps to prevent debris build-up and keep your dryer working efficiently while reducing the fire risk.

  • Empty lint trap after every load
  • Let your dryer cool off for 15-20 minutes between loads
  • Replace your flexible vent pipe with a solid metal one
  • Move the dryer close to an external wall
  • Use liquid fabric softener instead of dryer sheets
  • Regularly inspect the vent pipe from outside the house to see if there is debris 

However, lint and debris will build up no matter what precautions you take, so it’s important to schedule annual cleanings!

Why Hire a Professional?

Regularly cleaning dryer vents is an important part of routine home maintenance, and it’s recommended that dryer vents are professionally cleaned once per year. While it can be tempting to do it yourself, tackling your dirty dryer vent with a vacuum cleaner and calling it a day simply isn’t the best idea, even if your vent is short. 

There are all sorts of DIY dryer vent cleaning products and accessories available, but most leave homeowners with a false sense of security that the job was done right, and the risk of fire has been prevented. Many DIY methods simply fail to remove all of the lint and debris, and there’s even a risk of inadvertently compacting the lint and causing a blockage that can’t be seen, which could then cause a fire. 

When you’re ready to have your dryer vent cleaned, it’s important to hire a professional who can thoroughly clean it the proper way. You can trust that National Air Duct Cleaners Association (NADCA) members have advanced training and knowledge about proper cleaning methods, and our members also follow a higher standard in cleaning and customer service. In fact, we have an industry-standard that’s all about cleaning dryer vents — the Dryer Exhaust Duct Performance (DEDP) Standard. When looking to hire a technician to clean your dryer vent, ask if they follow this standard!

Hiring a trustworthy professional to clean your dryer vent will keep your family safe from a potential fire hazard and lower your energy costs! We make it really simple for homeowners to find a professional. All it takes is a zip code to search our online directory to find a NADCA member in your area! 

for more info please visit

Just because you haven’t experienced a flood doesn’t mean you won’t.

12/6/2021 (Permalink)

According to the National Weather Service (NOAA), “Approximately seventy-five percent of all Presidential disaster declarations are associated with flooding.” NOAA lists the most common flood hazards in the United States as:

  • Flash Flooding
  • River Flooding
  • Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems
  • Burn Scars/Debris Flows (Caused by Wildfires)
  • Ice/Debris Jams
  • Snowmelt
  • Dry Wash (Caused by heavy rainfall in dry areas)
  • Dam Breaks/Levee Failure

Just because you haven’t experienced a flood doesn’t mean you won’t in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3.5 billion in annual losses in the U.S., and commercial flood claims average more than $75,000 (NFIP).

When catastrophic water damage happens to you, SERVPRO Mason City can help. They can help you prepare ahead of time with an Emergency Ready Profile® (ERP), or respond to any size disaster to begin cleanup and restoration to get you back in business as soon as possible.

Cleanliness and Presentation is Everything

12/1/2021 (Permalink)

When it comes to your business, cleanliness, and presentation are everything. We can assist with a plethora of cleaning services. We cover anything from a small office to large industrial cleanings. We can help spiff up your space by using one of our more than 100 exclusive cleaning products and award-winning training. Our highly trained cleaning crew can come and scrub, wipe, HEPA-vac, deodorize, and deep clean your facility to like-new condition from floor to ceiling, paying close attention to details. SERVPRO of Mason City also offers high-quality floor spinning and professional carpet cleaning to polish off your freshly cleaned facility. We can even clean, seal, disinfect, and deodorize your ducts and HVAC system to ensure your structure is cleaned thoroughly from the inside out. We take pride in our high quality of workmanship and want our customers to walk away having their absolute best experience. We promise to handle your building and belongings with tact, delicacy, respect, and care. SERVPRO of Mason City offers to come to provide you with an estimate for cleaning services at no cost. We would love to hear from you! Call today for your free estimate. 

The leading cause of water damage in the United States is burst pipes

11/30/2021 (Permalink)

This time of year, we shift from fall to winter, and while mother nature may be done unleashing her rainy fury on us, the dangers of water are not out of sight. Water problems in homes can come from both internal and external sources. The leading cause of water damage in the United States is burst pipes. Every year about 1 in 50 homeowners will file water damage or freezing pipe claims. There are varying types of water that can contaminate your home. Category 1 water, also known as “Clean Water,” comes from a clean source like a broken water line. This water can easily turn into category 2 or 3 water if left untreated. Category 2 water would include “Grey Water”. This encompasses water from sources like dishwashers, washing machines, and may contain bacteria or viruses and exposure may cause discomfort or illness. Category 3 water, also known as “Black Water” is grossly contaminated. Category 3 water can come from flooding of rivers, toilet water, or sewage backup. Contact with Category 3 water should be avoided and left to us. Category 3 water can cause severe illness or death if ingested.

Category 1, 2, and 3, water can all lead to mold when left untreated. Mold can wreak havoc on a property or home in as little as 48-72 hours. Molds produce health effects. The dangers of mold are most prevalent in children, the elderly, and those with respiratory problems. At SERVPRO of Mason City, we have highly trained professionals on stand-by ready for whatever happens. We can conquer your water issue and dry everything out properly to reduce the risk of mold. The mold remediation process is a carefully selected 7-step process. Mold can often be hidden from plain view. Once we are contacted, we come in and do a thorough visual inspection and use air sample tests to identify the problem areas. Various containment methods utilizing negative air chambers are used to isolate the contaminated areas and keep the microscopic mold spores from spreading. Once containment is set, we will filter the hair using HEPA filters, capturing the spores from the air and preventing the spread of the spores throughout the remediation process. At SERVPRO of Mason City, we use commercial-grade equipment and compounds to treat and eliminate mold colonies. We also remove and dispose of materials infected with mold-like carpet and drywall. Once all of the affected areas are treated or removed, our techs will clean your restorable items and restore anything affected to its pre-disaster state. One of the little-known gems about us is that we feature a reconstruction team. In the event that areas of drywall and finishing needed to be torn out, we are your one-stop shop for putting it all back together. Our reconstruction team is ready to help you make your water or mold issue "Like it never even happened."

Three Types of Damage for Commercial Claims

11/23/2021 (Permalink)

SERVPRO of Mason City handles not only residential damage, but commercial as well.

There are three types of damage for commercial claims: 

Type 1

Type 1 is a small commercial loss typically involving 15,000 square feet or less of affected floor space. If the facility was entirely affected, examples of a small commercial loss may include; a stand-alone retail establishment, a small church, a small warehouse, or a stand-alone administrative building. A Type 1 loss can also be a smaller portion of a much larger structure.

Type 2

Type 2 is a midsize commercial loss typically involving 15,000 to 60,000 square feet of affected floor space. The building or buildings involved are usually multi-level and/or divided spaces. If the facility was entirely affected, examples of a Type 2 loss may include a small multi-family property, a midsize school, a small shopping center, a multi-tenant administration facility, or a midsize warehouse or manufacturing facility. A Type 2 loss can also be just a portion of a much larger structure.

Type 3

Type 3 is a large commercial loss typically involving more than 60,000 square feet of affected floor space. The building or buildings involved will likely be large multi-level structures. If the facility was entirely affected, examples of a Type 3 loss can include, but are not limited to, a large church, hospital, school, or university; a mid- to high-rise retail facility; a large industrial, manufacturing, or warehouse facility; or a large strip-style shopping center. This is the level at which it would be appropriate to refer to the project as a “large loss.”

Disaster Kits For Your Pet

11/16/2021 (Permalink)

You made a disaster kit for yourself and your family, so make one for your pet. This includes medical records and medication, food and water with can openers, leashes, and carriers.


  • Keep pets inside during a storm. Animals can become confused and run away from home during a disaster.
  • Arrange a safe haven for you and your pets during an evacuation. Do not leave pets behind.
  • Store an emergency kit—with items such as pet food, bottled water, medical records, a blanket, a flashlight, and leashes—as close to an exit as possible.
  • Make sure all pets wear collars and tags. 
  • Have your pet microchipped in case of a lost collar. 
  • Place a rescue alert sticker on your front home to let rescuers know that there are pets inside.
  • Choose a caregiver to take care of your pet in the event you are unable to.

SERVPRO of Mason City 

Prevent Flooding in Your Building

10/30/2021 (Permalink)

Do Some Inspecting

If your building is getting along in years, it may be a good time to make sure different systems are performing well. You should even inspect these areas if you didn't install them too long ago. For flood prevention, each year, you should do the following:

  • Check the roof for weak spots, missing shingles, or damage.
  • Inspect the pipes in your plumbing system for cracks or leaks.
  • Make sure rain gutters and downspouts are diverting water away from the building.
  • Check windows and the foundation to ensure water can't seep through.

Think About Landscaping

The property surrounding your building could play a role as you try to stop flooding. Planting trees around the edge of the property could help block floodwater. Also, using native plants and thick mulch can soak up heavy rains. Make sure the yard is graded properly and slants away from the building.

Elevate the building

If you work in an area prone to high water and flooding, you should consider raising the entire building off the ground a few feet. This is an expensive process, but it could be worth it when heavy rains increase water levels and threaten your workplace.

Ask the Experts

If you need further information on how to prevent water damage, talk to a professional Flood remediation company. These experts know how to clean up after flooding, but they also understand effective ways to keep water away.
Don't put your building at risk when high water rears its ugly head. Take these measures so you can avoid costly damage.

Commercial Fire

10/25/2021 (Permalink)

Fire damage is a hazard every business owner faces. Each business owner must be prepared to cope with the possibility of a fire that may cause fire damage. Commercial fire damage can happen as a result of many factors including an electrical fire or utility room fire. During the fire, the business owner may need to deal with a firefighter in their company space. They may also need to cope with a fire truck and a fire hose that may be in use in order to help clear out soot damage and fire damage as well as smoke damage. The fire may have taken place in a single area of the business such as a utility room fire or it may be far more extensive requiring fire restoration efforts that can time to fully fix. It's best to realize that any commercial fire damage from any kind of fire including an electrical fire or utility room fire can take time to fix.

The Aftermath

In the aftermath of commercial fire damage, there may be lots of things present including a fire hose, firefighter, and fire truck. The owner may find it hard to get in during the fire to assess the fire damage, smoke damage, and soot damage. A fire sprinkler system may still be on and going, possibly creating even more problems. Fire suppression efforts may be ongoing by the firefighter and a team with a fire truck and a fire hose. It's best to take the time and let the fire suppression efforts continue until the professionals with the fire hose and fire truck are finished.