Recent Water Damage Posts

Difference Between Gray and Black Water In Your Home or Business

5/17/2019 (Permalink)

When you have water damage in your home or business, you need to know what type of water you’re dealing with. Water can be classified into three different types of categories. SERVPRO of Mason City has the knowledge and expertise to help you identify which the category of water you may be dealing with and will help you take the necessary steps to make it “like it never even happened”!

Category 1: “Clean Water”

Category 1 water is considered sanitary and can come from sources like, a broken water line or leaking faucet. If left untreated, it can degrade into a category 2 or 3 over time, which is why it should be mitigated promptly.

Category 2: “Gray Water”

Gray water is contaminated and can cause illnesses. Although, it’s not as contaminated as water in category 3, it can still progress to that level, if left untreated. 

Category 3: “Black Water”

Black water is grossly contaminated, it’s the dirtiest classification of water; it can contain sewage, harsh chemicals, and microbes. This type of water can come from sources such as, flooding or sewage from an overflowing toilet that contains fecal matter.

It’s important to address any kind of water damage immediately. Quick action will not only prevent secondary damage to your home or business, but even more importantly, your health depends on it! Contact SERVPRO of Mason City, we are available 24/7 should you experience water damage!

6 Tips to Prevent Frozen Pipes in Your Home or Business

1/22/2019 (Permalink)

Water Damage 6 Tips to Prevent Frozen Pipes in Your Home or Business Freezing and bursting pipes are not only an inconvenience but can also cause serious water damage to your home or business.

Iowa winters come with freezing temperatures and plenty of ice and snow, easily causing pipes to freeze. Frozen pipes are a problem because they prevent water flow and can eventually burst, causing damage and potential flooding in your home or business.

Water has a unique property, it expands as it freezes. This expansion causes an immense amount of pressure on whatever is containing it. No matter the strength of the pipe, expanding water can cause pipes to break. The good news is, there are ways to prevent pipes from freezing.

Which Pipes Are Most at Risk?

Pipes that are exposed to the outside elements and are along the exterior walls of your home. These pipes may need extra protection during the winter, which include the following:

  • Outdoor hose hookups and faucets.
  • Swimming pool supply lines.
  • Lawn sprinkler lines.
  • Water pipes in unheated, interior locations such as basements, crawl spaces, attics, garages and kitchen and bathroom cabinets.
  • Pipes running against exterior walls with little or no insulation.

Preventing Frozen Pipes (Internal)

  1. Maintain Heat When TravelingIf you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F. This should provide enough heat to keep the pipes warm and prevent any water inside from freezing.
  2. Cold Water Drip- When the weather is below freezing outside, let the cold-water drip from the faucet. Allowing water to run through the pipes (even at a trickle) helps prevent pipes from freezing. When a pipe freezes the pressure created between the blockage and faucet will cause the pipes to burst. Leaving the faucet open will help avoid blockage in the pipes.
  3. Insulation- Adding insulation to attics, basements and crawl spaces will help maintain higher temperatures in these areas. Pipes can be fitted with foam rubber or fiberglass sleeve to help decrease the chances of freezing.
  4. Seal the Gaps- Gaps may occur where the pipes come into the building and allow cold air in, which can expose the area where your pipes are most vulnerable. Seal these spaces/gaps with foam insulation or caulk.
  5. Open Cabinet Doors In some homes the kitchen and bathroom sinks can be located against an exterior wall. Locations such as these are not insulated as well and cold air from outside can freeze the pipes beneath the sinks. To help fight the influx of cold air, leave the cabinet doors open to assist the movement of warmer air.
  6. Keep Doors Closed: Close garage and basement doors, by keeping them closed it’ll help keep the temperature a little warmer in these areas and keep out the wind. This is important if there is a water supply line travelling through them, as these spaces are more at risk in freezing temperatures.

Preventing Frozen Pipes (External)

  • Drain External Water Lines: Close internal valves that supply water to the exterior and drain water lines from the outside.

Water Damage Cleanup from Frozen Pipes

Once the main water valve is shut off  and the pipes are repaired, SERPVRO of Mason City can be there to help with the cleanup and restoration. The longer the water sits in the building materials, the more potential for damage and mold growth.

SERVPRO of Mason City is licensed, experienced, and available 24/7 when it comes to returning your home or business to its preloss condition, “Like it never happened.” As soon as we arrive, the cleanup and restoration process will begin immediately.

SERVPRO® of Mason City is here for you 24 hours a day, 7 days a week.

Call us at (641) 424-3382

Water Extraction

5/17/2018 (Permalink)

Water Damage Water Extraction Extracting water in progress.

As an insurance agent, adjuster or property manager you may wonder why SERVPRO extracts water from soaked rugs and carpets that will most likely end up being thrown away anyway! There are a few reasons for this; first, the weight of a wet carpet or rug requires more manpower to remove and move, so extracting water reduces the weight of the carpets to be removed significantly. This not only makes the material easier to lift and requires fewer technicians but it is safer for our technicians to handle, reducing on-site injuries. Also, by removing the weight of the water we reduce the amount of total weight of the waste removed, helping to keep waste removal fees down. Finally, by extracting and removing the water from wet carpets and rugs we are removing the water from the property entirely! The importance of this cannot be understated because removing water from the property quickly is the first step in preventing further structural damage and mold growth. Dragging wet rugs and carpets from a property without extraction can leave water behind and exasperate an already frustrating  situation.  SERVPRO of Mason City is ready 24/7 to service your needs! call us at (641)424-3382

Mason City, IA 24 hour Emergency Water Damage Service

3/7/2018 (Permalink)

SERVPRO of Mason City is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 641-424-3382

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Mason City has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Mason City

SERVPRO of Mason City specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

The Rising Temps

1/7/2018 (Permalink)

With the temps rising after the cold spell, beware that your pipes might burst after they warm up. This is the time of the year where we at SERVPRO of Mason City see a lot of pipes burst. 

The way to prevent the pipe from bursting is quite simple. during the really cold spells leave your water faucet drip slowly. This keeps the water flowing through the pipes and keeps it from freezing.

We have received a lot of calls dealing with frozen pipes. Another thing that frozen pipes could cause is  a sewage back up. With a sewage back up please get ahold of us right away. There is a lot of harmful things that come with sewage. SERVPRO of Mason City techs have been specially trained in how to deal with a sewage. 

Hope the new year brings everyone a very successful year. Thanks for visiting the SERVPRO of Mason City Web page.

The Dropping Temperatures

12/8/2017 (Permalink)

  • Keep your house warm, and allow the warm air to circulate as much as possible. Seal drafts and keep interior doors open. If you’re going to be gone for an extended period, don’t turn off the heat. Keep it set to at least 55 degrees Fahrenheit.
     
  • Open cabinet doors under kitchen and bathroom sinks to allow heat to reach the pipes. Be sure to move cleaners and other chemicals out of reach of children and pets.
     
  • Open indoor faucets, hot and cold, to allow a trickle of water. Flowing water is less likely to freeze. Do this to at least one faucet on every floor if you can. Another tip would be to have someone check your property throughout the period your gone too.