Recent Water Damage Posts

A Flood Can Jeopardize Your Health!

6/20/2021 (Permalink)

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flood can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Mason City and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flood Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill the Insurance Directly – One Less Thing for you to Worry About
  • Our Technicians are Highly-Trained in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Got Water? Call Us Today – We’re Ready To Help (641-424-3382)

Why Remove? When We Can Restore!

4/25/2021 (Permalink)

When water damage happens, there are a lot of people who want to start tearing out carpet. When a homeowner calls and asks if they should start tearing out wet materials, we typically tell them not to, because we may be able to save the materials.

If the carpet can be saved, we remove the pad from underneath, extract any standing water on the ground, and extract the carpet. We often “float” the carpet, by attaching the carpet to an air mover and blowing air under it.

If the carpet is not salvageable, we promptly remove the carpet and pad, and focus on drying the remaining wet materials.

Before you start ripping wet carpeting out of your home or commercial building, call the professionals at SERVPRO of Mason City.

Not All Waterfalls Are Beautiful!

3/24/2021 (Permalink)

We all think waterfalls look beautiful in nature, but flowing down your stairs in your home is a different story.

Water intrusion into your home can be devastating, from flooded floors, wet walls and cabinets to ceilings about ready to collapse.  But knowing that SERVPRO is here to help will lessen that anxiety.  We will professionally take care of your home. From the first call to the last piece of drying equipment removed from your home, you are the most important customer to us.  Our team will make sure that what needs to be accomplished is getting done. You will feel confident that you hired SERVPRO of Austin & Albert Lea. We possess and utilize the most current tools in the industry.  Remember without you as our customer, there is no us at SERVPRO Austin & Albert Lea.

What To Do During The Season Change

3/16/2021 (Permalink)

Isn’t it true that we all need water to survive?  In fact, 60% of the human body is water. We need water to keep our bodies going!  However, there is nothing worse than water where it's not supposed to be. Wouldn’t you agree?

As the late winter snow falls and the early spring rains begin there are steps that can be taken to  prevent that moisture from damaging your home. If your basement walls are susceptible to water seeping in or flooding, it is important to have your furnace, water heater and other appliances, along with cords elevated.

Here are some things you can do to prevent water damage to your basement:  When removing snow from your driveway and sidewalks, always make sure that snow is being moved away from the home so when it melts it runs away from the foundation. Another important preventative measure is to clear your gutters and downspouts of leaves and other debris.  Extend the downspouts out a few feet from the foundation to prevent the water from collecting near the home. It is also important to grade the dirt away from the foundation.

If you do have water where you don’t want it... SERVPRO IS HERE TO HELP CLEAN UP THE DAMAGE!  

Call us at 641-424-3382

Water Extraction

3/15/2021 (Permalink)

As an insurance agent, adjuster or property manager you may wonder why SERVPRO extracts water from soaked rugs and carpets that will most likely end up being thrown away anyway! There are a few reasons for this; first, the weight of a wet carpet or rug requires more manpower to remove and move, so extracting water reduces the weight of the carpets to be removed significantly. This not only makes the material easier to lift and requires fewer technicians but it is safer for our technicians to handle, reducing on-site injuries. Also, by removing the weight of the water we reduce the amount of total weight of the waste removed, helping to keep waste removal fees down. Finally, by extracting and removing the water from wet carpets and rugs we are removing the water from the property entirely! The importance of this cannot be understated because removing water from the property quickly is the first step in preventing further structural damage and mold growth. Dragging wet rugs and carpets from a property without extraction can leave water behind and exasperate an already frustrating situation. SERVPRO of Mason City is ready 24/7 to service your needs! call us at (641)424-3382

The Changing Temps

2/2/2021 (Permalink)

With the temps rising after a cold spell, beware that your pipes might burst after they warm up. This is the time of the year where we at SERVPRO of Mason City see a lot of pipes burst. 

The way to prevent the pipe from bursting is quite simple. during the really cold spells leave your water faucet drip slowly. This keeps the water flowing through the pipes and keeps it from freezing.

We have received a lot of calls dealing with frozen pipes. Another thing that frozen pipes could cause is  a sewage back up. With a sewage back up please get ahold of us right away. There is a lot of harmful things that come with sewage. SERVPRO of Mason City techs have been specially trained in how to deal with a sewage. 

Hope the new year brings everyone a very successful year. Thanks for visiting the SERVPRO of Mason City Web page.

Mason City, IA 24/7 Emergency Water Damage Service

10/13/2020 (Permalink)

SERVPRO of Mason City, Austin & Albert Lea is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 641-424-3382

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Mason City has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Mason City

SERVPRO of Mason City specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

The cold months are right around the corner!

8/14/2020 (Permalink)

Busted frozen pipe This busted pipe can cause a lot of damage in the winter months

With the cold months right around the corner here are a few tips to avoid a disaster 

  • Keep your house warm and allow the warm air to circulate as much as possible. Seal drafts and keep interior doors open. If you are going to be gone for an extended period, don’t turn off the heat. Keep it set to at least 55 degrees Fahrenheit.
  • Open cabinet doors under kitchen and bathroom sinks to allow heat to reach the pipes. Be sure to move cleaners and other chemicals out of reach of children and pets.
  • Open indoor faucets, hot and cold, to allow a trickle of water. Flowing water is less likely to freeze. Do this to at least one faucet on every floor if you can. Another tip would be to have someone check your property throughout the period your gone too.                                            

Air Conditioner Condensation Lines Cause Water Damage

8/13/2020 (Permalink)

wet floor Leaking AC Condensation Line Causing Damages to Subfloor.

It is common for an air conditioning unit to build up condensation as it operates, which is normally drained away quickly. However, any issues with this draining mechanism can cause much larger issues if your unit is inside the home. Following your manufacturer’s instructions as far as inspection and maintenance is the best thing you can do to prevent this, in addition to doing your own visual checks in between official inspection calls.

Your air conditioner–when working properly–draws moisture from the air and generates water as part of the condensation process. The water produced by the AC system typically runs out the back of the unit or drains into condensation pan attached to a drain line designed to channel the water to a safe area. If you do not pay attention, water can collect inside the system or drip into areas of your home causing damage.

Excess water can damage all parts of your AC system. You might require parts or system replacement if the excess water is not addressed for a long time. Water intrusion from AC units can also damage your home and decrease AC efficiency.

Summer is a common time for the AC Units to be running a lot more. Never neglect water building up in an area of your home no matter how small they seem. That tiny leak can cause major damage to your home. Small leaks can seem like a trickle but that trickle slowly but surely will eat away at your property. 

Our experts at SERVPRO of Mason City, Austin and Albert Lea are specialized in mitigating damages and doing the least amount of replacements as possible. With that in mind, it is best to assess the possible water damage as soon as possible.

"Like it never even happened."


8/5/2020 (Permalink)

Most homeowners worry that water damage that has occurred in their home may cause permanent damage to their hardwood floors. The damaging effect of water on wood builds over time. By the time you notice a change in your wood floor, the water has already hurt the floor. One of the first signs that water has damaged your floor is cupping of individual planks, or crowning of several planks, creating a hump in the floor. Once the wood absorbs water, it expands and this expansion reveals itself in the edges of the board turning up, or whole planks buckling. Hardwood floors go through changes as humidity levels shift as well.  At SERVPRO of Mason City, our top priority is to reverse the effect of cupping and buckling in your floor. We will closely monitor humidity levels and allow wood planks to return to their ideal state.  Our trained technicians can also increase the airflow beneath the floor itself, with minimal perforation to the finish on the floor. We may also create a drying chamber if needed. Technicians at SERVPRO of Mason City are also trained to remove the finish from the floor if it becomes an evaporation barrier. Whenever you face the consequences of excessive moisture and water damage, we are here to help, 24/7. Leave the work to our expert team. We have the knowledge needed for the treatment of different materials such as wood, textiles, and composite. Count on us to make it, “Like it never even happened.” 

What to do next

5/26/2020 (Permalink)

Nothing is more stressful then returning home from a trip out of town, walking in your front door to find water throughout your home. The stress of not knowing where it is coming from or how long it has been happening kicks in immediately, quickly followed by what to do next. As you spring into action to find the source of the loss, you come to find out that your basement has 2 feet of water in it. You race to shut off the water in your house in hopes to stop or slow the water. After you turn the valve off you call your plumber.

When your plumber arrives, he finds a busted water line from your refrigerator is the cause of the water loss. The plumber informs you that the water has leaked out to other rooms in your home such as the living room, bedroom, and bathroom.

With the information provided to you by your plumber you know it is time to call SERVPRO. You know SERVPRO has trained and certified technicians in water damage restoration. Plus, they have the tools and skills to get the job done right from beginning to end.

It may not look like much water

2/3/2020 (Permalink)

There's nothing like waking up first thing in the morning, walking out of your bedroom and into a pool of water in your hallway. Next thing you know your socks are wet, and you just realized today might be considered a bad day. First thing anyone does in this situation is figure out where it came from. You discover that you have a broken water line to the vanity sink in your bathroom. You turn off the valve right there under the sink and stop the water and call your plumber to come fix it. That's not the end of the issue yet. 

So, the plumber is on his way and you're looking around at all this water on the bathroom floor, your carpeted hallway is soaked and of course there is still water dripping out from the vanity. This is a mess most people don't know how to handle, a few towels and the dehumidifier out of your basement might not be the answer. The common reaction to water everywhere is to get some towels and maybe a fan or two. 

When it comes to large amounts of water, towels and fans are not going to be enough to dry things below the surface. Once water has saturated a carpet down to the pad, the sub floor is now affected. Same for walls, the outer layer of drywall being saturated means that most likely there is wet framing studs that are at risk of being wet as well. With the knowledge, you now know the next call should be SERVPRO. 

SERVPRO has certified water restoration technicians with the training and tools to make sure that everything is dry and sanitary by the time the job is done. SERVPRO will work with you and your insurance company to make sure everything is handled properly and to IICRC (Institute of Inspection Cleaning and Restoration Certification) standards. 

Steps To Take If Water Is In Your Home

10/24/2019 (Permalink)

Water damage in your home can come from many different sources and be a very stressful and messy situation. SERVPRO of Mason City is here for you 24 hours a day 7 days a week. We have trained professionals to safely dry and clean the affected area. We have the proper equipment and tools to dry out the area. If water damage ever occurs in your home, there are a few steps that can be done to stop further damage.

  • Shut off the source of water if possible
  • Turn off electricity before unplugging anything or using any outlet or appliance
  • Try and remove standing water with either a shop vac, mop, or even towels to soak up standing water
  • Call your insurance company
  • Take pictures of the area that has water damage

Tips to Control the Humidity in Your Home

8/27/2019 (Permalink)

Something as simple as humidity in your home can cause a multitude of problems including mold, dust mites, and structural damage. This can lead to not only structural damage to your home, but also health problems. You can help control the humidity in your home by taking the following steps:

  • Install exhaust fans in high moisture areas, such as the kitchen, bathroom and laundry room. Be sure to install exhaust fans with the vent going outside, not inside your home.
  • Keep the number of plants that you have in your home to a minimum. Plants produce moisture and be mindful of over watering any houseplants, this too can increase the amount of moisture in the air.

Ventilation is essential to reducing the amount of indoor humidity. In the event that you are to have mold or structural damage, SERVPRO of Mason City can help.

Tips to Prevent Water Damage to Home Exteriors

8/27/2019 (Permalink)

Water has a sneaky way of entering your home in many ways, which can end up damaging the foundation. Here at SERVPRO of Mason City, we take protecting your home from water damage serious. We have put together a few tips to keep your home safe!

  1. Disconnect hoses
  2. Clean gutters and downspouts
  3. Maintain trees and vegetation
  4. Know your water main
  5. Check appliances regularly
  6. Investigate leaks right away and fix promptly
  7. Upgrade washing machine hoses
  8. Install water detection devices
  9. Check your water pressure
  10. Monitor your water bill

Remember to check all areas of your home in order to prevent any potential water, that can intrude your home from the exterior part of your walls! For all your water damage services call SEVRPRO of Mason City at (641) 424-3382.

A Small Water Leak Can Be a Big Problem

8/16/2019 (Permalink)

A sudden faucet break with water spewing all over the bathroom, you’d call the plumber to get the damage fixed right away. But, when you have a small drip under your sink, you wait another day, or even weeks to repair the leak.

It might not seem bad in the beginning; even small leaks can become too big for you to handle. By the time you realize it, you’re dealing with a major headache from all the damage and expenses that one simple leak has caused.

Monthly Water Expenses Increase

A dripping sink will affect your water bill. Drips from a leaky faucet or sink can add up to a lot of money on your monthly water bill.

Water Leak Statistics:
The following shows the amount of water that can be lost for various size leaks.

Common water Loss examples:

Leaking Pipe @ 30 drips per second = 2 Gallons per Day
Leaking Pipe @ 60 drips per minute = 5 Gallons per Day
Leaking Pipe @ 120 drips per minute = 11 Gallons per Day

Typical Normal Water Uses:

1 Bath = 42 Gal
1 Shower = 17 Gal to 50 Gal
Wash 1 Load of Clothes = 45 Gal
Flush Toilet = 3 Gal

You can do your own calculations to determine water loss.

Extensive Damage in Your Home

If you think that small leak will always stay small, think again. The damage from the leak can extend to other parts of your home. If you start noticing signs of leaks in your home, contact SERVPRO of Mason City.

How to Handle Water Damage from a Backed-up Toilet

8/13/2019 (Permalink)

Having a toilet back up in your home could be one of the most frustrating things that can happen to a person. Calling a plumber, although at the top of your list, should not be your only call. The water coming from your toilet could contain bacteria and numerous other micro-organisms that could be hazardous to your health. You should be ready to call the professionals to help take care of your home for yours and your family’s health. As mitigation specialists, SERVPRO of Mason City has the tools and equipment to make sure you and your family will be breathing clean sanitary air in almost no time at all. There are a few steps you can take before the PROS get there though.

  • Make sure to keep pets and children clear of the affected area.
  • Do NOT use fans to try and dry it up, you may be blowing bacteria all over your home.
  • Call a plumber if the issue cannot be resolved by you.
  • Call your insurance, most back-ups from toilets and drains are covered by insurance.

 Remember the pros are only a phone call away.

SERVPRO of Mason City      


Difference Between Gray and Black Water In Your Home or Business

5/17/2019 (Permalink)

When you have water damage in your home or business, you need to know what type of water you’re dealing with. Water can be classified into three different types of categories. SERVPRO of Mason City has the knowledge and expertise to help you identify which the category of water you may be dealing with and will help you take the necessary steps to make it “like it never even happened”!

Category 1: “Clean Water”

Category 1 water is considered sanitary and can come from sources like, a broken water line or leaking faucet. If left untreated, it can degrade into a category 2 or 3 over time, which is why it should be mitigated promptly.

Category 2: “Gray Water”

Gray water is contaminated and can cause illnesses. Although, it’s not as contaminated as water in category 3, it can still progress to that level, if left untreated. 

Category 3: “Black Water”

Black water is grossly contaminated, it’s the dirtiest classification of water; it can contain sewage, harsh chemicals, and microbes. This type of water can come from sources such as, flooding or sewage from an overflowing toilet that contains fecal matter.

It’s important to address any kind of water damage immediately. Quick action will not only prevent secondary damage to your home or business, but even more importantly, your health depends on it! Contact SERVPRO of Mason City, we are available 24/7 should you experience water damage!

6 Tips to Prevent Frozen Pipes in Your Home or Business

1/22/2019 (Permalink)

Freezing and bursting pipes are not only an inconvenience but can also cause serious water damage to your home or business.

Iowa winters come with freezing temperatures and plenty of ice and snow, easily causing pipes to freeze. Frozen pipes are a problem because they prevent water flow and can eventually burst, causing damage and potential flooding in your home or business.

Water has a unique property, it expands as it freezes. This expansion causes an immense amount of pressure on whatever is containing it. No matter the strength of the pipe, expanding water can cause pipes to break. The good news is, there are ways to prevent pipes from freezing.

Which Pipes Are Most at Risk?

Pipes that are exposed to the outside elements and are along the exterior walls of your home. These pipes may need extra protection during the winter, which include the following:

  • Outdoor hose hookups and faucets.
  • Swimming pool supply lines.
  • Lawn sprinkler lines.
  • Water pipes in unheated, interior locations such as basements, crawl spaces, attics, garages and kitchen and bathroom cabinets.
  • Pipes running against exterior walls with little or no insulation.

Preventing Frozen Pipes (Internal)

  1. Maintain Heat When TravelingIf you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F. This should provide enough heat to keep the pipes warm and prevent any water inside from freezing.
  2. Cold Water Drip- When the weather is below freezing outside, let the cold-water drip from the faucet. Allowing water to run through the pipes (even at a trickle) helps prevent pipes from freezing. When a pipe freezes the pressure created between the blockage and faucet will cause the pipes to burst. Leaving the faucet open will help avoid blockage in the pipes.
  3. Insulation- Adding insulation to attics, basements and crawl spaces will help maintain higher temperatures in these areas. Pipes can be fitted with foam rubber or fiberglass sleeve to help decrease the chances of freezing.
  4. Seal the Gaps- Gaps may occur where the pipes come into the building and allow cold air in, which can expose the area where your pipes are most vulnerable. Seal these spaces/gaps with foam insulation or caulk.
  5. Open Cabinet Doors In some homes the kitchen and bathroom sinks can be located against an exterior wall. Locations such as these are not insulated as well and cold air from outside can freeze the pipes beneath the sinks. To help fight the influx of cold air, leave the cabinet doors open to assist the movement of warmer air.
  6. Keep Doors Closed: Close garage and basement doors, by keeping them closed it’ll help keep the temperature a little warmer in these areas and keep out the wind. This is important if there is a water supply line travelling through them, as these spaces are more at risk in freezing temperatures.

Preventing Frozen Pipes (External)

  • Drain External Water Lines: Close internal valves that supply water to the exterior and drain water lines from the outside.

Water Damage Cleanup from Frozen Pipes

Once the main water valve is shut off  and the pipes are repaired, SERPVRO of Mason City can be there to help with the cleanup and restoration. The longer the water sits in the building materials, the more potential for damage and mold growth.

SERVPRO of Mason City is licensed, experienced, and available 24/7 when it comes to returning your home or business to its preloss condition, “Like it never happened.” As soon as we arrive, the cleanup and restoration process will begin immediately.

SERVPRO® of Mason City is here for you 24 hours a day, 7 days a week.

Call us at (641) 424-3382