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Fire and Water Damage

10/13/2020 (Permalink)

SERVPRO Technicians Have Experience and Training to Restore Your Home after Fire Damage

There is nothing that can make you overwhelmed quite as much as witnessing the effects of a recent fire in your residence. While you might not exactly know how to rectify the damages that you see, you are fortunately not alone to have to figure it out on your own. One of the main concerns with more considerable fires is the water damage that is often present after the fire occurs.

While you might be able to identify many of the content in the  home following the blaze, there are still multiple issues that require a trained eye and specialized equipment to locate and assess. For as critical as water damage restoration is to specific house fires, having trained technicians like our SERVPRO team can help you to understand the full scope of the damage that the home faces and the best approach to restoring it.

When it comes to contending with the water damage that you could experience in your home after firefighting efforts have completed, our SERVPRO technicians must scope out the farthest reaches of this damage with the use of thermal imagery from an infrared device. Once this persistent water gets found, drying and dehumidification efforts can begin. This process typically involves the use of air movers and dehumidifiers.

One of the primary reasons that addressing this type of damage first before anything else is the hindering nature of this kind of issue to the rest of the fire restoration process. Apart from this, the warmer temperatures annually throughout this region of the country, combined with the dampness and moisture of the incident, could allow for compounding damages like mold growth to occur on top of the long list of fire damage restoration tasks to complete.

While you might not always think about water damages after a fire to your home, this is one of the first things that our experienced team of specialists looks to resolve when we get dispatched to your restoration project. Our SERVPRO of Mason City technicians are available 24/7 to help you through any disaster your home might experience at (641)424-3382

Mason City, IA 24/7 Emergency Water Damage Service

10/13/2020 (Permalink)

SERVPRO of Mason City, Austin & Albert Lea is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 641-424-3382

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Mason City has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Mason City

SERVPRO of Mason City specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Mold Mitigation

9/2/2020 (Permalink)

According to the U.S. Department of Health and Human Services National Centers for Disease Control and Prevention, (CDC,) molds are a very common type of fungus that thrives in moist environments. Water leaks around roofs, windows or pipes, air conditioning units that have sat unused over the winter, or in areas where there has been flooding. The CDC reports that mold spores are found indoors and outdoors and can enter through home airways and can also travel on clothing, shoes, and pets. Once they find the optimum environment to grow, they grow quickly. Suitable mold nutrients include many building materials such as wet paper products and cardboard, ceiling tiles, and wood and wood products. Molds have even been known to grow in dust, some paints, wallpaper, drywall, carpet, and fabric. SERVPRO® of Mason City wants commercial business and homeowners of Clear Lake an Mason City to know that we are mold remediation specialists. Although mold can never be completely eradicated, it can be arrested and controlled.

Advanced Technology and Techniques

After we inspect and access the mold damage, we will use advanced mold remediation techniques and equipment to remediate the damage by:

  • Mold containment
  • Air filtration
  • Removal of mold-infested materials
  • Content cleaning
  • Restoration

Call Us

If you have a mold concern, SERVPRO® of Mason City is Here to Help. ® Call us today at 641-424-3382. We’ll clean and restore your mold damage  in Blue Earth “Like it never even happened.”

SERVPRO® of Mason City is Independently Owned and Operated.

The cold months are right around the corner!

8/14/2020 (Permalink)

Busted frozen pipe This busted pipe can cause a lot of damage in the winter months

With the cold months right around the corner here are a few tips to avoid a disaster 

  • Keep your house warm and allow the warm air to circulate as much as possible. Seal drafts and keep interior doors open. If you are going to be gone for an extended period, don’t turn off the heat. Keep it set to at least 55 degrees Fahrenheit.
  • Open cabinet doors under kitchen and bathroom sinks to allow heat to reach the pipes. Be sure to move cleaners and other chemicals out of reach of children and pets.
  • Open indoor faucets, hot and cold, to allow a trickle of water. Flowing water is less likely to freeze. Do this to at least one faucet on every floor if you can. Another tip would be to have someone check your property throughout the period your gone too.                                            

The Product We Use

8/14/2020 (Permalink)

Cleaning products It is important to keep things cleaned

You may or may not have heard of the company Benefect. They are known for creating some of the best cleaning and disinfecting products on the market. One of the best parts of this company is they wanted to create safe, environmentally friendly products. Most antimicrobials or disinfectants on the market can still be used safely, but nothing like the products made by Benefect.

SERVPRO of Mason City uses the products made by Benefect for their all-natural benefits. The products they make are produced using nature’s way of cleaning and killing germs. They are a world leader of botanical antimicrobials. Here at SERVPRO of Mason City we specifically use Benefect Decon 30, a Botanical Disinfectant, for its cleaning and disinfecting properties, and it is made from only plant extracts. All these products have been tested and EPA approved.

How often do you buy a cleaner and see it riddled with warning labels and first aid statements? When someone comes into your home or business to clean, do you REALLY know what is in that bottle they keep spraying everywhere? Therefore we choose Benefect Decon 30 for our cleaning and disinfecting needs. SERVPRO of Mason City uses Benefect Decon 30 to clean your home or business so you don’t have to worry about harsh products.

Want to learn more about Benefect and their product? Visit

Need your home or businesses cleaned thoroughly and safely? Call SERVPRO of Mason City today at 641-424-3382 and let us help you!

Hazardous Flooding and Sewage back up

8/14/2020 (Permalink)

sewage on basement floor Sewage back up can be hazardous.

Sewage water should always be assumed to be contaminated and hazardous (until one of our professionals determines otherwise). Sewage water is typically referred to as category 3 black water. This classification is due to the dangerous contaminants in it. It is important to note that sewage water can appear clean. This is an instance of top water. If sewage runoff looks clean, it is usually because the waste and contaminants have sunk to the bottom. This water is still categorized as black water; not for the color, but for the risk it carries with it. In most cases of any standing water in your home, it's crucial to understand that just because you can't particularly see the contaminants or just because the water looks clear...doesn't mean that it is safe to try to mitigate yourself.

Our SERVPRO of Mason City crews are specifically trained to deal with hazardous water and how to clean any harmful remnants once the water is drained. Without that training, your knowledge is your most powerful tool to keep you from putting yourself at risk upon spotting standing water in your residential or commercial property.

If you experience sewage backup or sewage related flooding, let us be your first call. We make it, "Like it never even happened."

Air Conditioner Condensation Lines Cause Water Damage

8/13/2020 (Permalink)

wet floor Leaking AC Condensation Line Causing Damages to Subfloor.

It is common for an air conditioning unit to build up condensation as it operates, which is normally drained away quickly. However, any issues with this draining mechanism can cause much larger issues if your unit is inside the home. Following your manufacturer’s instructions as far as inspection and maintenance is the best thing you can do to prevent this, in addition to doing your own visual checks in between official inspection calls.

Your air conditioner–when working properly–draws moisture from the air and generates water as part of the condensation process. The water produced by the AC system typically runs out the back of the unit or drains into condensation pan attached to a drain line designed to channel the water to a safe area. If you do not pay attention, water can collect inside the system or drip into areas of your home causing damage.

Excess water can damage all parts of your AC system. You might require parts or system replacement if the excess water is not addressed for a long time. Water intrusion from AC units can also damage your home and decrease AC efficiency.

Summer is a common time for the AC Units to be running a lot more. Never neglect water building up in an area of your home no matter how small they seem. That tiny leak can cause major damage to your home. Small leaks can seem like a trickle but that trickle slowly but surely will eat away at your property. 

Our experts at SERVPRO of Mason City, Austin and Albert Lea are specialized in mitigating damages and doing the least amount of replacements as possible. With that in mind, it is best to assess the possible water damage as soon as possible.

"Like it never even happened."

Commercial Services

8/13/2020 (Permalink)

When seeking a company that can handle your commercial cleaning needs, SERVPRO is a trusted brand by hundreds of insurance companies nationwide that commercial business can depend on in the event of a fire, water or mold damage occurring. With a 24-hour emergency response, SERVPRO of Mason City, Austin, and Albert Lea provides professional mitigation, cleanup, and restoration services to reduce recovery costs and to help ensure minimal interruption to your business and customers.
Your local SERVPRO of Mason City, Austin, and Albert Lea also provides expert cleaning for emergencies or special needs exceeding routine janitorial capabilities, including stain removal, upholstery and carpet cleaning, indoor air quality and vandalism cleanup. Our professionals possess specialized training and certifications to ensure proper cleaning and disinfecting of building materials, surfaces, and contents by following restoration industry standards while using professional cleaning products and EPA registered cleaners and disinfectants to get your business back to work.
SERVPRO of Mason City, Austin and Albert Lea provides the following Specialty Cleaning Services:
• Air Ducts and HVAC Systems
• Biohazard and Sewage
• Trauma and Crime Scene
• Carpet and Upholstery
• Ceilings, Walls, and Hard Floors
• Odor Removal and Deodorization
• Vandalism
Have Questions? Call us Today – (641) 424-3382

A Derecho devastated countless Midwest communities

8/13/2020 (Permalink)

collapsed grain bins Midwest grain bins destroyed by Derecho

Recently Iowa, along with surrounding states experienced a catastrophic weather event called a derecho. A derecho is a long-lived straight-line windstorm that is part of a line of powerful thunderstorms. The damage is widespread and has been devastating to countless Midwest communities. There were parts of the region that reached sustained wind speeds of 100+ MPH.

Whatever type of weather event happens, SERVPRO of Mason City is able to respond quickly. Our IICRC certified staff has several years of combined experience responding to weather events across the Midwest. Most recently, our SERVPRO team responded to storms involving catastrophic flooding in the Chicago area, as well as in southern Minnesota. We have been able to assist with this latest event by coordinating temporary power through generators for homes and businesses that have been without power since the storms moved through.

SERVPRO of Mason City has the knowledge and skills to respond quickly and professionally to assist home and business owners during these stressful times; from the first responders to our office staff, we can help you navigate the steps from day one through completion. SERVPRO of Mason City also has years of experience working with insurance professionals and has the knowledge to assist throughout that process.

When a big storm happens, you want to rely on the experienced professionals at SERVPRO of Mason City to make it “Like it never even happened.” We are available to help 24 hours a day to help. You can reach us at (641) 424-3382.

Commercial Duct Cleaning

8/13/2020 (Permalink)

Did you know that the ventilation system in your business is often the biggest culprit in poor indoor air quality? Ensuring your HVAC system and ductwork is free from dust and grime that can circulate throughout your business is of upmost importance.

SERVPRO is here to help! Our franchise professionals will inspect and make recommendations about the best way to address your business’s air quality concerns. Cleaning years of dust and dirt out of your HVAC system can help reduce the potential for damage and health risks. Not only that, but it can also extend the life of your equipment.

Top reasons to have your air ducts cleaned:

  • Reduces allergens and irritants in the air
  • Restores peak energy efficiency of your HVAC system
  • Remediates bacteria, fungi, and mold
  • Eliminates offensive odors

SERVPRO of Mason City and SERVPRO of Austin & Albert Lea has the equipment and knowledge needed to help protect your business from air quality issues. Call us today for a free quote!