Recent Posts

Flood Damage to Hardwood Floors

4/20/2021 (Permalink)

SERVPRO Can Help to Save Your Hardwood Floors after Flood Damage

Most people look forward to the end of winter in Mason City Iowa and the warmer weather that follows. We must, of course, remember that along with spring rainstorms, melting snow, and warm sunshine, there is an increased threat of flooding. It is all part of spring in the Midwest. Damage from flooding in the spring can be costly and extensive for you as a homeowner. If you have lived here for a while, you are probably aware of any flooding dangers that are possible.

These things sometimes, unfortunately, take you by surprise, and then your home is underwater. If this happens to you, it can be quite overwhelming, but it is not the time to hesitate. The water needs to be cleaned up as soon as possible to prevent even more damage, and to do this you need professional help. Our staff at SERVPRO are trained and experienced in flood damage, and we can help you anytime you need.

We do not hesitate to get to your home once you contact us. SERVPRO technicians are trained to know the moisture effects on different materials and how to dry them properly, including your wood flooring. Permanence and exposure time are two of the major variables that determine how much damage is done to affected materials. Refers to how quickly water vapor goes through a material, and exposure time refers to how long material was in contact with the water.

Wood naturally contains moisture but expands when it absorbs extra moisture. The boards can warp and expanded boards can push against one another. Buckling at the joints where the boards meet or at the walls can occur because of this. How much buckling happens depends on how much moisture is absorbed and what kind of wood it is. Warping and buckling can be permanent after the wood finishes drying. Floors have to be replaced if the right drying and refinishing cannot get rid of the damage.

Cupping and crowning can also occur. Cupping happens when the water is absorbed from the sides and bottom of the wood. The edges slightly raise or cup. Many times, it can be sanded out. Crowning happens when the top of the wood holds more moisture than the bottom and sides. It can make the wood arch, making a bowed shape in the middle. It usually happens with the bottom of the wood is over-dried.

SERVPRO of Mason City knows how to handle your wood flooring in your home. We are available 24/7! Call (641)424-3382

Biohazard Cleanup!

4/15/2021 (Permalink)

SERVPRO of Mason City's technicians are IICRC trained and are equipped to respond to any type of biohazard situation. We can clean up crime scenes, hoarding, human and animal excrement and unattended death. Here are a few types of biohazards.

Sewage backups, certain medical emergencies, and crime scenes are examples of other biohazards that require special attention. Bacteria, viruses, and other pathogens may be present. Special cleanup procedures and products are critical to ensure the health and safety of the occupants of the property.

If you have a biohazard problem that requires immediate attention, call SERVPRO of Mason City anytime day or night. We can respond quickly. We are available 24 hours a day 365 days a year including holidays. Call us at 641-424-3382

Do You Know Where To Begin?

4/10/2021 (Permalink)

A house fire can be a mentally draining process.  When fire strikes, lives are suddenly turned upside down. The hardest part is knowing where to begin. You will need a professional company to help you navigate through the process. 

Our trained technicians will walk you through exactly what we can do for you.  From securing your property, to the cleaning of the structure and your belongings.  Inventory will take place on-site.  Once the inventory is complete, we will pack your items and transport them back to our facility.  These items will be cleaned, packed and stored at our warehouse until your home is repaired. 

A fire in your home or business can be devastating, but we will make it "Like it never even happened."

Causes for Business Fires

4/5/2021 (Permalink)

Coffee makers, toaster ovens and microwaves produce more than delicious beverages, snacks and hot meals. They can be frequently blamed when it comes to retail establishments catching fire. Statistics from the National Fire Protection Association show that emergency personnel respond to over 17,000 retail conflagrations yearly and rings up to be over $600 million in property losses. Appliances aren’t completely to blame: human error, arson, and equipment malfunction round out the list of possible causes.

Human Error

The best preventative for human error, is to ensure all employees and visitors know how to properly use all electrical equipment and assign designated smoking areas with secure places to extinguish cigarette butts.  A huge fire breakout can be caused by the smallest mistake. Like a coffee pot accidentally being left on or a cigarette butt that wasn’t completely extinguished.


Unfortunately, the leading causes of a commercial building fires are set by people with bad intentions. There are many reasons why people commit arson including, malcontent employees, vandalism and the desire to collect insurance money. A sprinkler system can help minimize the damage of a commercial fire. Arson not only affects business owners but creates a risk of injury for employees and firefighters, and possibly result in job loss for workers.


Equipment such as boilers, furnaces and water heaters are vital to the functioning of a commercial building, but when improperly installed or incorrectly maintained, the risk of a fire happening can be high. Sometimes fires due to human error, such as when combustible materials being stored too close to a furnace, boiler or water heater.

In the event of a commercial fire happening, ensure that your business has a proper fire safety plan in place to help ensure safety. SERVPRO of Mason City can assist by providing you with a SERVPRO® Emergency READY Profile, which will give you a quick reference of important building details and contact information or can be an ideal supplement to any well-designed emergency preparedness or existing contingency program. Rather than simply reacting to disaster situations, most prefer proactive measures to establish a relationship with a restoration services company. 

We Specialize In Remediation!

3/26/2021 (Permalink)

If you see mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Windham and Windsor Counties for mold remediation services.

Thing Not to Do

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

Mold Remediation

SERVPRO of Mason City specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

We are available 24/7 at 641-424-3382 

Not All Waterfalls Are Beautiful!

3/24/2021 (Permalink)

We all think waterfalls look beautiful in nature, but flowing down your stairs in your home is a different story.

Water intrusion into your home can be devastating, from flooded floors, wet walls and cabinets to ceilings about ready to collapse.  But knowing that SERVPRO is here to help will lessen that anxiety.  We will professionally take care of your home. From the first call to the last piece of drying equipment removed from your home, you are the most important customer to us.  Our team will make sure that what needs to be accomplished is getting done. You will feel confident that you hired SERVPRO of Austin & Albert Lea. We possess and utilize the most current tools in the industry.  Remember without you as our customer, there is no us at SERVPRO Austin & Albert Lea.

Backbone Of Our Community

3/22/2021 (Permalink)

SERVPRO of Mason City understands that our businesses are the backbone of our community. Our commercial business partners, when dealing with an event, are faced with several challenges including business interruption. Regardless of whether your business interruption looks like customers not walking through your door, or having to displace residents, we are mindful of that disruption and work to minimize that disruption in the most cost-efficient way possible.

SERVPRO of Mason City offers free Emergency Readiness Preparation to our business partners. Quick, deliberate action to head off damage is the best way to minimize damage, and the best way is to prepare ahead of time.


SERVPRO of Mason City has the strength and expertise locally to restore your property, regardless of the size of your property. Our team is IICRC certified, knowledgeable, and available 24/7 to locally support our community. Our team of experts restore fire, smoke, water, mold, and biohazard material on a regular basis and are sought after throughout the Midwest for our knowledge, professionalism, and communication.

Your locally owned SERVPRO of Mason City communicates a clear path for our partners to understand the process from start to finish, so when you encounter an event, you have confidence of when you will return to "Like it never even happened."

What To Do During The Season Change

3/16/2021 (Permalink)

Isn’t it true that we all need water to survive?  In fact, 60% of the human body is water. We need water to keep our bodies going!  However, there is nothing worse than water where it's not supposed to be. Wouldn’t you agree?

As the late winter snow falls and the early spring rains begin there are steps that can be taken to  prevent that moisture from damaging your home. If your basement walls are susceptible to water seeping in or flooding, it is important to have your furnace, water heater and other appliances, along with cords elevated.

Here are some things you can do to prevent water damage to your basement:  When removing snow from your driveway and sidewalks, always make sure that snow is being moved away from the home so when it melts it runs away from the foundation. Another important preventative measure is to clear your gutters and downspouts of leaves and other debris.  Extend the downspouts out a few feet from the foundation to prevent the water from collecting near the home. It is also important to grade the dirt away from the foundation.

If you do have water where you don’t want it... SERVPRO IS HERE TO HELP CLEAN UP THE DAMAGE!  

Call us at 641-424-3382

Water Extraction

3/15/2021 (Permalink)

As an insurance agent, adjuster or property manager you may wonder why SERVPRO extracts water from soaked rugs and carpets that will most likely end up being thrown away anyway! There are a few reasons for this; first, the weight of a wet carpet or rug requires more manpower to remove and move, so extracting water reduces the weight of the carpets to be removed significantly. This not only makes the material easier to lift and requires fewer technicians but it is safer for our technicians to handle, reducing on-site injuries. Also, by removing the weight of the water we reduce the amount of total weight of the waste removed, helping to keep waste removal fees down. Finally, by extracting and removing the water from wet carpets and rugs we are removing the water from the property entirely! The importance of this cannot be understated because removing water from the property quickly is the first step in preventing further structural damage and mold growth. Dragging wet rugs and carpets from a property without extraction can leave water behind and exasperate an already frustrating situation. SERVPRO of Mason City is ready 24/7 to service your needs! call us at (641)424-3382

Here To Help Your Business Get Going Quickly!

3/10/2021 (Permalink)

There's never a convenient time for fire or water damage to strike your North Iowa commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So, when the need arises for professional cleaning or emergency restoration services, SERVPRO of Mason City has the expertise to respond promptly and get your property back to business. Our technician are IICRC trained and certified in restoration. We offer the following services for commercial properties of any size:

Commercial Restoration Services

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Storm and Major Events

Contact SERVPRO of Mason City 641-424-3382 anytime of the day or night 365 days a year. We are the industry leader in commercial and home restoration!