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Three Types of Damage for Commercial Claims

11/23/2021 (Permalink)

SERVPRO of Mason City handles not only residential damage, but commercial as well.

There are three types of damage for commercial claims: 

Type 1

Type 1 is a small commercial loss typically involving 15,000 square feet or less of affected floor space. If the facility was entirely affected, examples of a small commercial loss may include; a stand-alone retail establishment, a small church, a small warehouse, or a stand-alone administrative building. A Type 1 loss can also be a smaller portion of a much larger structure.

Type 2

Type 2 is a midsize commercial loss typically involving 15,000 to 60,000 square feet of affected floor space. The building or buildings involved are usually multi-level and/or divided spaces. If the facility was entirely affected, examples of a Type 2 loss may include a small multi-family property, a midsize school, a small shopping center, a multi-tenant administration facility, or a midsize warehouse or manufacturing facility. A Type 2 loss can also be just a portion of a much larger structure.

Type 3

Type 3 is a large commercial loss typically involving more than 60,000 square feet of affected floor space. The building or buildings involved will likely be large multi-level structures. If the facility was entirely affected, examples of a Type 3 loss can include, but are not limited to, a large church, hospital, school, or university; a mid- to high-rise retail facility; a large industrial, manufacturing, or warehouse facility; or a large strip-style shopping center. This is the level at which it would be appropriate to refer to the project as a “large loss.”

Disaster Kits For Your Pet

11/16/2021 (Permalink)

You made a disaster kit for yourself and your family, so make one for your pet. This includes medical records and medication, food and water with can openers, leashes, and carriers.


  • Keep pets inside during a storm. Animals can become confused and run away from home during a disaster.
  • Arrange a safe haven for you and your pets during an evacuation. Do not leave pets behind.
  • Store an emergency kit—with items such as pet food, bottled water, medical records, a blanket, a flashlight, and leashes—as close to an exit as possible.
  • Make sure all pets wear collars and tags. 
  • Have your pet microchipped in case of a lost collar. 
  • Place a rescue alert sticker on your front home to let rescuers know that there are pets inside.
  • Choose a caregiver to take care of your pet in the event you are unable to.

SERVPRO of Mason City 

Prevent Flooding in Your Building

10/30/2021 (Permalink)

Do Some Inspecting

If your building is getting along in years, it may be a good time to make sure different systems are performing well. You should even inspect these areas if you didn't install them too long ago. For flood prevention, each year, you should do the following:

  • Check the roof for weak spots, missing shingles, or damage.
  • Inspect the pipes in your plumbing system for cracks or leaks.
  • Make sure rain gutters and downspouts are diverting water away from the building.
  • Check windows and the foundation to ensure water can't seep through.

Think About Landscaping

The property surrounding your building could play a role as you try to stop flooding. Planting trees around the edge of the property could help block floodwater. Also, using native plants and thick mulch can soak up heavy rains. Make sure the yard is graded properly and slants away from the building.

Elevate the building

If you work in an area prone to high water and flooding, you should consider raising the entire building off the ground a few feet. This is an expensive process, but it could be worth it when heavy rains increase water levels and threaten your workplace.

Ask the Experts

If you need further information on how to prevent water damage, talk to a professional Flood remediation company. These experts know how to clean up after flooding, but they also understand effective ways to keep water away.
Don't put your building at risk when high water rears its ugly head. Take these measures so you can avoid costly damage.

Commercial Fire

10/25/2021 (Permalink)

Fire damage is a hazard every business owner faces. Each business owner must be prepared to cope with the possibility of a fire that may cause fire damage. Commercial fire damage can happen as a result of many factors including an electrical fire or utility room fire. During the fire, the business owner may need to deal with a firefighter in their company space. They may also need to cope with a fire truck and a fire hose that may be in use in order to help clear out soot damage and fire damage as well as smoke damage. The fire may have taken place in a single area of the business such as a utility room fire or it may be far more extensive requiring fire restoration efforts that can time to fully fix. It's best to realize that any commercial fire damage from any kind of fire including an electrical fire or utility room fire can take time to fix.

The Aftermath

In the aftermath of commercial fire damage, there may be lots of things present including a fire hose, firefighter, and fire truck. The owner may find it hard to get in during the fire to assess the fire damage, smoke damage, and soot damage. A fire sprinkler system may still be on and going, possibly creating even more problems. Fire suppression efforts may be ongoing by the firefighter and a team with a fire truck and a fire hose. It's best to take the time and let the fire suppression efforts continue until the professionals with the fire hose and fire truck are finished.

Flood Damage Remediation

10/17/2021 (Permalink)

Many areas of the country experience heavy rains in the spring and early summer, and our area is no exception. These types of storms send water flooding into your home at its lowest level. Restoring the damage done from several inches of water pouring into your house needs the professional help of the skilled staff at SERVPRO. 
The one thing you do not want to do when flood damage occurs in your home is to wait to see if things get better on their own. Water can damage your home’s structure and contents if it remains inside for any amount of time. Also, if moisture levels remain high within your house, you run the risk of mold growth and damage. Flood damage recovery is at the heart of our business plan, and we pledge to do everything within our power to return you to preloss condition. 
Our SERVPRO team needs to complete some preliminary steps before they begin removing the water and then drying out your home after the flood. First, we need to be certain that there is no risk of electrocution. Many appliances in the flood water use electricity, so we risk trouble if the power is live. Second, other tools and systems use natural gas or oil for fuel, and they also need to be shut off while our crews work. We also need to be mindful of any structural damage or weakness that puts restorers or you in danger. 
Once we clear any hazards, we begin by removing standing or puddled water in the lowest levels of your house. A submersible pump works for deeper floodwaters, and once the level goes down, we use extractors, which are powerful water vacuums. Air movers are the next line of defense, staged to reduce the moisture content of flooring, walls, and ceilings. Carpeting dries in place if we can lift it to get air moving on both the top and bottom. Padding is inexpensive, and we often remove and replace it as it dries too slowly and incompletely. 
With our drying goals met, we take a final look at any microbial growth. Mold spores are always present, and it just takes a boost of a little water to get them growing. Drying out the structure within 48 hours gives SERVPRO staff the best chance of preventing flood-related mold growth. 
Driving rain flooding into your home has little chance of permanently damaging your house if SERVPRO of Mason City works on your behalf. A call to our dispatchers at 641-424-3382 ensures we get on the job within just a few hours.

Three Causes Of Ceiling Tile Discoloration

10/12/2021 (Permalink)

Over 60% of commercial facilities have drop ceilings with ceiling tiles. It is not uncommon for these tiles to become damaged over time and require replacement. However, many facility managers may be disheartened to find a single tile or several tiles with stains and assume tile mold. While your mind may immediately jump to mold growth, any remediation service in Mason City will likely explain that mold is possible, but there are at least three other causes, especially if the staining is recent.

  1. Plumbing problem
  2. Roof leak
  3. HVAC system issue

Plumbing Problem
If your facility is multi-story, then the tile discoloration is likely the result of plumbing issues and not tile mold. Ceiling tiles are incredibly porous and will soak in the water, causing a stain to appear on the other side. Freshwater stains typically look damp; they will likely turn the tile a shade of gray, especially if the tile is a lighter color naturally.

Roof Leak
If your facility is a single-story, then you may have a more significant issue than a minor plumbing leak. A roof leak can also result in the discoloration of ceiling tiles because of water damage. You may want to inspect your roof around the area of the staining to ensure that there is no existing external damage.

HVAC System Issue
If your facility has roof-mounted HVAC units, it is possible that the staining is a result of leaking from the condensation line or system and not mold. If you have an A/C unit above or near where the staining appeared, then you may want to contact an HVAC repair specialist.
While tile mold is a concern for any business because of the inevitable business interruption, it is not always the reason for tile staining. If you are genuinely concerned about the possibility of mold and cannot find any other likely causes for the staining, then contact a mold remediation company for a property assessment.

Repairing Fire Damage!

10/5/2021 (Permalink)

Repairing smoke damage to walls.

In an event of fire damage, smoke damage will always occur to your walls, wall paint, or even wallpapers. In the case of a situation where the smoke damage is not too huge, you should use detergents and bleach to scrub it clean. Soot damage is somehow greasy and therefore you should fast try to dust it off from the surface before you start the fire cleanup. Most likely you might want to repaint but you should ensure that all the surfaces are clean and dry.

Repairing floors and carpets.

Due to the water that is involved in putting out the fire, the flooring and the carpets will absorb a lot of water. It is more recommendable if you remove the carpets that have absorbed water and replace them. At this point, water might also get into the cracks of hardwoods and vinyl flooring, adding to the fire damage. This issue needs to be addressed by a professional fire damage restoration company to help you with the fire clean-up.

Carbon Monoxide Poisoning

9/30/2021 (Permalink)

There is always a risk of carbon monoxide poisoning in your home or business. There are various appliances and systems that could accidentally introduce carbon monoxide into your building, and cause poisoning. Household appliances, gas fires, boilers, central heating systems, water heaters, cookers, open fires that use gas, oil, coal, and wood can all pose a risk. Carbon monoxide is a colorless, odorless, tasteless gas that can be very dangerous at high levels. It can be particularly dangerous for people who are sleeping or intoxicated.

Signs and symptoms of carbon monoxide poisoning may include:

  • Dull headache
  • Weakness
  • Dizziness
  • Nausea or vomiting
  • Shortness of breath
  • Confusion
  • Blurred vision
  • Loss of consciousness

If you feel you have been exposed to carbon monoxide poisoning, get into fresh air immediately and seek medical help. If you go to the hospital, they may have you breathe pure oxygen through a mask. This helps oxygen reach your organs and tissues.


9/25/2021 (Permalink)

1. Dirty Dishes

Placing dirty dishes in the dishwasher can clog the pump assembly, drain lines, or spray arms. A buildup in the pump assembly can prevent the dishes from getting properly cleaned.

2. Overloading

One of the easiest ways to make sure everything can get sprayed is not to overload your dishwasher. Yes, you want to run it when it is full because this saves time and resources, but overfilling it will not allow it to wash properly. In fact, Overloading prevents dishes from getting fully cleaned and may cause you to rinse the same dishes twice, causing additional wear on the unit. There is a fine line between full and overload.

3. Non-Dishwasher Safe Items

The dishwasher, while great in so many ways, is way too rough for many of our most prized kitchen items. Before you start loading the rack with reckless abandon, check out the 10 things that should NEVER go in the dishwasher.

  1. Wooden Utensils and Cutting Boards
  2. Cast Iron Pans
  3. Gold Trim Plates
  4. Good Knives
  5. Items with Hollow Handles
  6. Copper and Pewter Items
  7. Crystal and Hand-blown Glass
  8. Travel Mugs
  9. Takeout Containers
  10. Containers with Labels

Did we learn from the Derecho of 2020?

9/15/2021 (Permalink)

Property damage caused by severe weather can be devastating to your family home or business, and repairing it can be a complex undertaking. To get storm damage repair completed quickly and safely, you need a restoration service company that specializes in bringing your home back to its pre-accident condition.

SERVPRO of Mason City provides specialized emergency cleanup and restoration services in North Iowa to bring your property back to normal. We can handle any damage due to severe weather, including:


Lightning Strikes

Tornadoes and high winds (like Derecho)

Hail and ice storms

Freezing weather and ice dams

SERVPRO has successfully rebuilt thousands of wind-damaged houses through the years. It is in situations like these that our team’s specialized skill sets are required. Rebuilding part of a home is very different from a new construction facility. Building materials, design, and finishes must all be matched to the remaining structure, while moisture remaining in the building components may need to be addressed as well.

SERVPRO of Mason City is licensed and insured contractors that are available 24 hours a day. Call SERVPRO 641-424-3382 today.