SERVPRO of Mason City Employee Photos

Nick Foley

Nick Foley is the General Manager at SERVPRO of Mason City. Nick brings two decades of leadership and relationship-building experience to the team. He enjoys being able to return homes and businesses back to their original state-or better, even after unthinkable disasters.

Outside of work, Nick enjoys chasing his three kids around, going on family trips, and cheering on the Cubbies.

Casey Henaman

Casey Henaman is our Office Manager at SERVPRO of Mason City. She excels in customer service, communication, and team leadership.

Casey enjoys spending time with her two sons and husband. Her family loves spending time outdoors and attending live music events.

Steve Frank

Steven Frank is the Operations Manager at SERVPRO of Mason City. Steve has the following certifications from the Institute of Inspection (IICRC): Water Damage Restoration, Employee Training Certification Program (ETCP), and Water Damage and Applied Microbial Remediation Technician (AMRT).

Steve likes to spend his time outside of work golfing, cooking, and spending time with his family. 

Jessica Toomsen

Jessica Toomsen is a Job File Coordinator For SERVPRO of Mason City. She is experienced in water damage restoration and estimating and has 3 years with SERVPRO in Palm Desert, California. Her tremendous knowledge and personality are a joy to be around each day.

Outside of work, she enjoys fishing, canoeing, fossil/rock hunting, hiking, sewing, baking, listening to music, and playing the piano. 

Female employee in front of black wall

Emily Eckhoff

Emily is a Job File Coordinator here at SERVPRO of Mason City. 

Emily enjoys knowing the work we do is helping others and providing comfort in hard times.

Outside of work, Emily loves hiking hanging out with animals, and spending time with her family and friends.

Danielle Herres

Danielle is the Accounting/HR Administrator For SERVPRO of Mason City. She brings a positive attitude and a lot of knowledge to our team. 

Outside of work, she enjoys traveling, reading, watching hockey, and spending time with her family 

Jonathan Marinero

Jonathan is the Marketing Coordinator at SERVPRO of Mason City. He is IICRC certified in Water and Fire Damage. He joined our team in 2018 as a production tech.

Outside of work, he is a BIG fan of all things horror. In October he volunteers his time at the local haunted house. He also enjoys working on motorcycles, grilling, and being a Dad to his 2 boys.

Alicia Painter

Alicia is a Sales and Marketing Representative here at SERVPRO of Mason City. She brings over 15 years of experience in leadership and management roles.

Alicia enjoys getting the opportunity to help others and make a difference in their lives.

Outside of work Alicia love to go camping, shopping, spending time with her kids, and doing photography.

Alicia has her Bachelor's in business administration with a concentration in Human Resource management. 

Male employee in front of green van

Nick Genzler

Nick is our Construction Manager here at SERVPRO of Mason City. He joined our team with over 7 years of experience as a Sales Representative at a manufacturing supplies company

Outside of work, Nick loves golfing and spending time with his wife and 3 kids.

Nick likes working at SERVPRO because every day is something different. He also enjoys the people he works with.

Male employee in front of green wall

Chad Pliester

Chad is our Construction Coordinator here at SERVPRO of Mason City. Chad is a veteran and served 4 years in the United States Marine Corps 

Outside of work, Chad loves spending time with his kids and cheering on his favorite sports teams.

Chad likes working at SERVPRO because he loves seeing happy homeowners satisfied with their mitigation and rebuild.

Jessica Sorensen

Jessica is our Project Manager at SERVPRO Mason City. She comes to us with years of experience in customer service and management skills. Jessica is IICRC certified in Water, Fire Restoration, and Bio Clean up. She has been with SERVPRO for 3 years.


Jessica enjoys spending time with her family and friends whenever she gets a chance! She also enjoys cleaning, fishing, and spending time outside in the summer. 

Tim Piper

Tim Piper is a Duct Cleaning Specialist specializing in Indoor Air Quality (IAQ), with our duct cleaning service at SERVPRO of Mason City. Tim is a jack of all trades, who works tirelessly to ensure you're breathing the cleanest air possible.

He enjoys spending time with his family, working on his truck, and cat-fishing and turtle fishing in his free time. 

Michael Groh

Micheal is a Project Manager here at SERVPRO® of Mason City. Mike is IICRC certified in Water, Fire Restoration, and Mold Remediation. He has been with SERVPRO for 4 years.

Mike enjoys spending time with his friends and family, working on cars, and photography.

Micheal likes helping people get back to their lives after a loss.

Male employee in front of black wall

Cody Riley

Cody is a Duct Cleaning Specialist at SERVPRO of Mason City, with years of experience in management and customer service.

In his free time Cody is the host of a popular podcast, he also enjoys watching pro-wrestling and working on his motorcycle. When not tackling one of his hobbies he is spending time with his fiancé and daughter. 

Cody loves being able to help the people in his community and surrounding towns.  

Matt Anderson

Matt Anderson is a Carpet Specialist at SERVPRO of Mason City. Matt's experience covers a wide range, but he currently specializes in carpet and upholstery cleaning. Matts has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration and Carpet and Upholstery Cleaning. 

He's a big Iowa Hawkeyes fan, likes live concerts, and spending time with his friends. He enjoys road trips and seeing new places. 

Michele Mohring

Michele is the Custodial Manager at SERVPRO of Mason City, with 8 years of experience in management and customer service.

Michele started working janitorial 5 years ago in Arizona. This is where she learned to pay attention to the small details that make a big difference when doing janitorial. 

In her free time, Michele loves being a Grandma to her very active 2 grandsons.  

Michele enjoys teaching others and helping them succeed.

Tyler Henaman

Tyler is a Crew Chief at SERVPRO of Mason City, with 30 years of experience in construction, welding, and equipment operating. Tyler is IICRC Water Restoration, Fork Lift, Osha 30, and CPR certified.

In his free time, Tyler loves hunting, fishing, and spending time with his family. 

Tyler really enjoys that every day is something new and being able to help homeowners through a difficult time.

Ian Helin-Frank

Ian is a Crew Chief at SERVPRO of Mason City. Ian likes being able to demo a house. He also loves that he gets to help people in meaningful ways. 

In his free time, Ian likes to go fishing with his buddies, hit the trails on his bike, hunt, and have airsoft battles.

Female employee in front of black wall

Samantha Rose

Sam is a Crew Chief here at SERVPRO® of Mason City. She joined our team in early June 2021.

Outside of work, Sam enjoys walks in nature and spending time with her kid. they also love camping!!

Samantha likes working at SERVPRO because she loves being able to help people and working with people the make morning feel less like morning!

Lori Portis

Lori Portis is a Production Technician at SERVPRO of Mason City. She is an experienced cleaning specialist (she's our magic eraser). Lori has the Fire Damage Restoration certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC).

Lori loves spending time with her family and grandkids. 

Female employee in front of green wall

Kaitlin Mohring

Kate is a Production Technician here at SERVPRO of Mason City. She joined our team in early 2018. She brings years of experience in the cleaning industry.

Outside of work, Kate enjoys the outdoors, photography, and spending time with her family.

Kate likes working at SERVPRO because she loves being able to help them get them home back to normal.

Natalie Leewright

Natalie is a Production Technician here at SERVPRO® of Mason City. She joined our team in early April 2021. She brings years of experience in the cleaning industry.

Outside of work, Natalie enjoys knowing the outdoors and spending time with her friends and family.

Natalie likes work at SERVPRO® because every day is something new. She enjoys meeting new people and loves being able to help them get them home back to normal.

Female employee in front of green wall

Valerie Zavala

Valerie is a Production Technician here at SERVPRO of Mason City. She joined our team in early September 2022. She brings years of experience in the cleaning and restoration industry.

Outside of work, Valerie enjoys going to the casino and spending time with her family.

Valerie likes working at SERVPRO because every day is something different which makes the day exciting because you never know what your go to do each day.

Male employee in front of dark wall

Nathan Smith

Nate is the Production Technician at SERVPRO of Mason City. He joined our team in early 2022.

In his free time, Nate loves spending time with his daughter and making YouTube videos

Nate really enjoys working with our SERVPRO team. He likes to help others in their time of need.

Jonathon Cramer

Jonathon is a Production Technician at SERVPRO of Mason City, with 3 years of experience in customer service.

In his free time, Jonathon loves to go fish and going to concerts. He also loves spending time with his friends and family. 

Jonathon likes that he gets to help people is very meaningful to him.

Dustin Hoffmann

Dustin is a Production Technician at SERVPRO of Mason City, with years of experience in customer service.

In his free time, Dustin loves music working on his home and landscape. He also loves spending time with his family. 

Dustin enjoys working at SERVPRO because every day is a new adventure. 

Male employee in front of green wall

Quintin Masteller

Quintin is a Production Technician here at SERVPRO of Mason City. He joined our team earlier this year. 

In his free time, Quintin likes gaming and hitting the shooting range with his friends 

 Quintin really likes working at SERVPRO. He likes hearing the customer's stories and being able to help them in their time of need.

Male employee in front of green wall

LaQuan Joyner

Quan is a Production Technician at SERVPRO of Mason City. He joins our team with years of experience in customer service.

In his free time, Quan loves to go fishing, camping, cooking, and playing games. He also loves spending time with his family. 

LaQuan likes that this job is very hands-on, every day is different, and the fact he gets to help people.

Male employee in front of green wall

Isaiah Smith

Isaiah is a Production Technician here at SERVPRO® of Mason City. He joined our team in early September 2022.

Outside of work, Isaiah enjoys computer coding and relaxing while watching TV.

Isaiah likes working at SERVPRO® because every day is something new.

Female employee in front of green wall

Yanire Mejia

Yanire is a Production Technician here at SERVPRO of Mason City. She joined our team in early September 2022. She brings years of experience in the cleaning industry.

Outside of work, Yanire enjoys going to the casino and spending time with her family.

Yanire likes working at SERVPRO because she loves being able to help them get them home back to normal.

Brian Perrin

Brian Perrin is a Crew Chief at SERVPRO of Mason City. Brian started at our franchise in 2018. He brings a customer service and painting background to help our team!

Brian enjoys playing ping pong in his spare time and being able to enjoy the weather when it's warm out.