SERVPRO of Mason City Employee Photos

Nick Foley

Nick Foley is the General Manager at SERVPRO of Mason City. Nick brings two decades of leadership and relationship-building experience to the team. He enjoys being able to return homes and businesses back to their original state-or better, even after unthinkable disasters.

Outside of work, Nick enjoys chasing his three kids around, going on family trips, and cheering on the Cubbies.

Steve Frank

Steven Frank is the Operations Manager at SERVPRO of Mason City. Steve has the following certifications from the Institute of Inspection (IICRC): Water Damage Restoration, Employee Training Certification Program (ETCP), and Water Damage and Applied Microbial Remediation Technician (AMRT).

Steve likes to spend his time outside of work golfing, cooking, and spending time with his family. 

Casey Henaman

Casey Henaman is our Office Manager at SERVPRO of Mason City. She excels in customer service, communication, and team leadership.

Casey enjoys spending time with her two sons and husband. Her family loves spending time outdoors and attending live music events.

Jessica Toomsen

Jessica Toomsen is a Job File Coordinator For SERVPRO of Mason City. She is experienced in water damage restoration and estimating and has 3 years with SERVPRO in Palm Desert, California. Her tremendous knowledge and personality are a joy to be around each day.

Outside of work, she enjoys fishing, canoeing, fossil/rock hunting, hiking, sewing, baking, listening to music, and playing the piano. 

Danielle Herres

Danielle is the Accounting/HR Administrator For SERVPRO of Mason City. She brings a positive attitude and a lot of knowledge to our team. 

Outside of work, she enjoys traveling, reading, watching hockey, and spending time with her family 

Emily Eckhoff

Emily is an Administrative Assistant here at SERVPRO of Mason City. 

Emily enjoys knowing the work we do is helping others and providing comfort in hard times.

Outside of work, Emily loves hiking hanging out with animals, and spending time with her family and friends.

Jonathan Marinero

Jonathan is the Marketing Coordinator at SERVPRO of Mason City. He is IICRC certified in Water and Fire Damage. He joined our team in 2018 as a production tech.

Outside of work, he is a BIG fan of all things horror. In October he volunteers his time at the local haunted house. He also enjoys working on motorcycles, grilling, and being a Dad to his 2 boys.

Alicia Painter

Alicia is a Sales and Marketing Representative here at SERVPRO of Mason City. She brings over 15 years of experience in leadership and management roles.

Alicia enjoys getting the opportunity to help others and make a difference in their lives.

Outside of work Alicia love to go camping, shopping, spending time with her kids, and doing photography.

Alicia has her Bachelor's in business administration with a concentration in Human Resource management. 

Julie Despenas

Julie is the Reconstruction Coordinator at SERVPRO of Mason City. She joined our team with years of experience as a school teacher.

In her free time, Julie loves camping, hiking, kayaking, and traveling. She is working on visiting all 50 states. She has already been to 26 states.

Julie really enjoys working with our SERVPRO team. She likes to help others in their time of need.

Jessica Sorensen

Jessica is our Project Manager at SERVPRO Mason City. She comes to us with years of experience in customer service and management skills. Jessica is IICRC certified in Water, Fire Restoration, and Bio Clean up. She has been with SERVPRO for 3 years.


Jessica enjoys spending time with her family and friends whenever she gets a chance! She also enjoys cleaning, fishing, and spending time outside in the summer. 

Michael Groh

Micheal is a Project Manager here at SERVPRO® of Mason City. Mike is IICRC certified in Water, Fire Restoration, and Mold Remediation. He has been with SERVPRO for 4 years.

Mike enjoys spending time with his friends and family, working on cars, and photography.

Micheal likes helping people get back to their lives after a loss.

Matt Anderson

Matt Anderson is a Carpet Specialist at SERVPRO of Mason City. Matt's experience covers a wide range, but he currently specializes in carpet and upholstery cleaning. Matts has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration and Carpet and Upholstery Cleaning. 

He's a big Iowa Hawkeyes fan, likes live concerts, and spending time with his friends. He enjoys road trips and seeing new places. 

Michele Mohring

Michele is the Custodial Manager at SERVPRO of Mason City, with 8 years of experience in management and customer service.

Michele started working janitorial 5 years ago in Arizona. This is where she learned to pay attention to the small details that make a big difference when doing janitorial. 

In her free time, Michele loves being a Grandma to her very active 2 grandsons.  

Michele enjoys teaching others and helping them succeed.

Tim Piper

Tim Piper is a Duct Cleaning Specialist specializing in Indoor Air Quality (IAQ), with our duct cleaning service at SERVPRO of Mason City. Tim is a jack of all trades, who works tirelessly to ensure you're breathing the cleanest air possible.

He enjoys spending time with his family, working on his truck, and cat-fishing and turtle fishing in his free time. 

Cody Riley

Cody is a Production Technician at SERVPRO of Mason City, with years of experience in management and customer service.

In his free time Cody is the host of a popular podcast, he also enjoys watching pro-wrestling and working on his motorcycle. When not tackling one of his hobbies he is spending time with his fiancé and daughter. 

Cody loves being able to help the people in his community and surrounding towns.  

Bridgette Tedder

Bridgette is a Crew Chief at SERVPRO of Mason City. She joined our team with years of experience in customer service.

In her free time, Bridgette loves to spend time with her husband children, and 2 dogs. She is also a big fan of cooking and trying new recipes.

Bridgette enjoys being able to clean and take care of people's treasures and memories.

Tyler Henaman

Tyler is a Crew Chief at SERVPRO of Mason City, with 30 years of experience in construction, welding, and equipment operating. Tyler is IICRC Water Restoration, Fork Lift, Osha 30, and CPR certified.

In his free time, Tyler loves hunting, fishing, and spending time with his family. 

Tyler really enjoys that every day is something new and being able to help homeowners through a difficult time.

Ian Helin-Frank

Ian is a Crew Chief at SERVPRO of Mason City. Ian likes being able to demo a house. He also loves that he gets to help people in meaningful ways. 

In his free time, Ian likes to go fishing with his buddies, hit the trails on his bike, hunt, and have airsoft battles.

Lori Portis

Lori Portis is a Production Technician at SERVPRO of Mason City. She is an experienced cleaning specialist (she's our magic eraser). Lori has the Fire Damage Restoration certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC).

Lori loves spending time with her family and grandkids. 

Natalie Leewright

Natalie is a Production Technician here at SERVPRO® of Mason City. She joined our team in early April 2021. She brings years of experience in the cleaning industry.

Outside of work, Natalie enjoys knowing the outdoors and spending time with her friends and family.

Natalie likes work at SERVPRO® because every day is something new. She enjoys meeting new people and loves being able to help them get them home back to normal.

Jonathon Cramer

Jonathon is a Production Technician at SERVPRO of Mason City, with 3 years of experience in customer service.

In his free time, Jonathon loves to go fish and going to concerts. He also loves spending time with his friends and family. 

Jonathon likes that he gets to help people is very meaningful to him.

Samantha Rose

Sam is a Production Technician here at SERVPRO® of Mason City. She joined our team in early June 2021.

Outside of work, Sam enjoys walks in nature and spending time with her kid. they also love camping!!

Samantha likes work at SERVPRO because she loves being able to help people and working with people the make moring feel less like moring!

Dustin Hoffmann

Dustin is a Production Technician at SERVPRO of Mason City, with years of experience in customer service.

In his free time, Dustin loves music working on his home and landscape. He also loves spending time with his family. 

Dustin enjoys working at SERVPRO because every day is a new adventure. 

Male employee in front of dark wall

Nathan Smith

Nate is the Production Technician at SERVPRO of Mason City. He joined our team in early 2022.

In his free time, Nate loves spending time with his daughter and making YouTube videos

Nate really enjoys working with our SERVPRO team. He likes to help others in their time of need.

Brian Perrin

Brian Perrin is a Crew Chief at SERVPRO of Mason City. Brian started at our franchise in 2018. He brings a customer service and painting background to help our team!

Brian enjoys playing ping pong in his spare time and being able to enjoy the weather when it's warm out.