A second floor bathroom, located above the garage had a seal that broke in the toilet. This summer home leak didn't get discovered until weeks later. The undiscovered leak, had caused secondary damage of microbial growth. 

A water line break that happened while the home owners were away, went unnoticed for a few days. After the carpets became completely saturated, it travel underneath the wood flooring and became trapped. We were able to go in start the mitigation process and stop further secondary damage.  

This is a photo identifying a sump pump taking in way to much water to keep up.  Inside the yellow circle you can see the water flow as very heavy and continuous! 

Heavy rain totals in Mason City lead to Public Libraries roof leak.  In this photo we are taking action by extracting water from the main area carpet.  There is also another location were it also began to leak which looked like it was raining inside!

During the month of April we don't normally see a lot of snow. However this year for 4 days in a row it was rain snow rain snow! The snow totals were 33 inches and from December to March we had only received 23 inches total!

SERVPRO of Mason City Water Technician's taking on a huge water loss at one of our local businesses. The cause, sometime over night a water pipe broke and ran water everywhere until staff came in next morning. This is a very large area and they extracted roughly 290 gallons of water!!